![]() ![]() ![]() Feel free to send me a PM, so I can create a case on your behalf too, or visit our self-help options should you have other questions or concerns. Otherwise, send our Support Team a chat or email. Not sure if the servers are down, but I got logged out of my Razer ID account & have been getting this error 'unable to get a new web socket connection from the pool in stage 1: remote error tls: handshake failure'. Are you connecting to your home network? If feasible, try connecting your computer to another internet connection and check if the behavior persists. There's no alert regarding a Razer Synapse downtime. InteractiveDarkBlue140 I have recently reinstalled Windows 10 on a brand new Razer Blade 15 Advanced, and upon attempting to reinstall Razer Synapse 3, I am repeatedly getting a "Server Acccess Unavailable" message, despite being connected to the internet, pressing the retry button many times and attempting to download the files that are being referenced in the Logs. You need to make all your software and drivers available for download in a single area, not having an API request fail prevent the rest of the software from being downloaded. Update 29/09/17: Razer has reached out to us with an update to clarity that the servers did not infact fail, they were purposely taken offline to resolve an. I share the opinions of the poster with whom I refer above, Razer, this is not acceptable. : The remote server returned an error: (403) Forbidden.Īt ()Īt (String url, String destination, String fileName, String& errorMessage, Exception& exception, Boolean overwrite, UInt32 retries)Ĭannot progress any further with installing Synapse at this point, which is a pretty poor show given an API request is preventing me from using all the features on a brand new £2,800 device. 12:02:52,395 ERROR RazerInstaller - Error downloading file ( ): The remote server returned an error: (403) Forbidden. I have scoured the installer logs, and the following Razer endpoint is returning a 403 Forbidden, preventing the installer from progressing any further. I've taken a look at this post: /synapse-3-0-install-server-access-unavailable-solution.51887/ and attempted to follow it to no avail. Please flair your submission accordingly.I have recently reinstalled Windows 10 on a brand new Razer Blade 15 Advanced, and upon attempting to reinstall Razer Synapse 3, I am repeatedly getting a "Server Acccess Unavailable" message, despite being connected to the internet, pressing the retry button many times and attempting to download the files that are being referenced in the Logs.Submissions that enable or have the intent to enable piracy and online gambling are not permitted.No "general" URL shorteners (bit.ly, tinyurl, etc).No asking about restock/availability/release dates.Don't post users' personal information.Accounts created only for this purpose will be banned instantly. Do not spam your personal website or youtube channel.All "Rant" posts must: Include a reasonable amount of details about the issue, Not be from throwaway, abandoned or new accounts, and should not be used as a support avenue.All troubleshooting or support related posts only in the Technical Support Sticky thread.Low-effort/unrelated content will be removed.You can find the list of trusted RΛZΞR accounts and much more in the wiki Remember to keep your personal details safe, including case numbers. Synapse 3/2 and even the website says the same thing ''Server access unavailabe. This will take a few minutes to complete. I can't even create a new Razer ID as I just bought my first Razer item today. Click 'INSTALL' to begin the installation process. Go to Razer Synapse 3 download page and click 'Download Now'. Note: Razer Synapse 3 is only compatible with Windows 10 64-bit or Windows 11. r/RazerPhone /r/ChromaProfiles /r/MechanicalKeyboards /r/SynapseShare /r/SuggestaLaptop /r/GamingLaptopsĭue to the nature of this subreddit and RΛZΞR customer support sometimes handling customer's personal information through PMs, do not trust anyone who says they are a RΛZΞR employee unless they have a flair. Below are the steps on how to install Razer Synapse 3. RΛZΞR is more than just the world's leading brand in gaming. Sign in with your Razer ID to automatically sync your settings to the cloud. Toggle 'Launch Razer Synapse' then click 'GET STARTED'. This will take a few minutes to complete. RΛZΞR was founded in 1998 in San Diego, California by CEO Min-Liang Tan and President Robert "RΛZΞRguy" Krakoff in a tiny shared office with a couple other gamers. Click 'INSTALL' to begin the installation process. A subreddit for discussion of RΛZΞR brand gaming products.
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